← Problems

CI pipelines stall when runners for a tag go offline

Pipelines hang in pending or fail with 'no matching runner' because the runners for a tag are offline or overloaded.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 4 December 2024 · last reported 3 February 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Teams using GitLab CI/CD report that pipelines sit in Pending for minutes or hours, or fail with a 'no matching runner' error, even when their configuration is correct.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.