Personal and work mail stuck together
Personal and business mail end up merged in one inbox after joining Workspace, and separating or moving it is unclear.
Tier I · Proven The best-established problems.
5 public reports · first reported 19 December 2019 · last reported 25 April 2026
What's going wrong
People who signed up for Google Workspace with an existing personal Gmail account, or who want to close a work account, find personal and business mail mixed in one inbox.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.