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Percentage fees use wrong base amount

Percentage fees are calculated on the wrong base: shipping is left out, or tax is included when it should not be.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 6 July 2022 · last reported 2 April 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several site owners who charge a percentage fee, such as a payment processor fee or technology fee, find the plugin applies it to the wrong amount.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.