Pennywise support leaves merchant messages unanswered
Pennywise support does not answer merchant messages for weeks, and requested customizations stall without delivery.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 14 November 2023 · last reported 2 February 2026
What's going wrong
Merchants using the Pennywise bundle and buy-one-get-one app report that vendor support rarely answers.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.