PayPal orders stuck pending, no confirmation email
PayPal orders stay pending or processing, so the paid status and confirmation emails never fire.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 3 August 2023 · last reported 12 December 2023
What's going wrong
Several site owners report that orders paid through PayPal show as pending or processing instead of paid, so the owner never receives the order email and the customer gets no confirmation.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.