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PayPal buttons break after updates

PayPal buttons and forms show error messages or stop loading user data after plugin updates or PayPal certificate changes.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 11 May 2024 · last reported 8 August 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners who sell memberships through PayPal buttons and forms report that the buttons show a generic error, and that a recent release stopped the form from loading the logged in user's details.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.