Payment receipt uploads fail or cannot be viewed
Customer receipt uploads fail or the file cannot be opened by the store admin.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 4 April 2023 · last reported 27 November 2024
What's going wrong
Buyers who pay by Pix are asked to upload a proof-of-payment file at checkout, but several site owners report that the upload fails or the admin cannot open it afterward.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.