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The tool's payment options missing at checkout

The tool Pay and card options vanish from the tool after an update or account connection, leaving shoppers with no payment method.

Tier I · Proven The best-established problems.

5 public reports · first reported 8 May 2024 · last reported 29 June 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners using the report that payment options disappear from the checkout page, sometimes right after a plugin update and sometimes after connecting their account through the OAuth flow.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.