Payment-hiding rules fail to hide methods at checkout
Payment-hiding rules in several Shopify checkout apps leave PayPal or credit card options visible to shoppers at checkout.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 19 October 2019 · last reported 14 September 2025
What's going wrong
Merchants using several Shopify apps meant to hide PayPal or credit card options at checkout report that the hide rule does not take effect, so the option they wanted removed still shows to shoppers.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.