Payment confirmations missing, orders stay unpaid
Monobank payment confirmations never reach WooCommerce, so paid orders stay unpaid, get cancelled, or never update.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 23 July 2022 · last reported 7 March 2025
What's going wrong
Site owners who use this Monobank payment plugin with WooCommerce report that after a customer pays, the bank sends the buyer back to the store but the shop never receives the success notice.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.