Payment app support takes days and fixes nothing
Merchant support tickets take days to get answered and often close without fixing the problem.
Tier I · Proven The best-established problems.
5 public reports · first reported 24 April 2025 · last reported 5 August 2026
What's going wrong
Merchants using this Razorpay checkout app report that support tickets take days to get a reply and often end without the problem being solved.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.