Paying buyers get no answers to support posts
Paying customers get no reply to support posts, and the developer ignores questions and feature requests.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 6 October 2018 · last reported 16 June 2026
What's going wrong
Owners who bought the premium version of this WordPress dating plugin say their support requests sit unanswered for long periods, sometimes with no reply at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.