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Past-due actions stay stuck despite working cron

Past-due scheduled actions never run on schedule even though the cron trigger fires, and only a manual run clears them.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 17 May 2024 · last reported 2 September 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners see scheduled actions pile up as past due while their external cron pings arrive on time and other cron jobs run normally.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.