Passwords locked after trial or license ends
Saved passwords lock when a RoboForm trial or license ends, with no advance notice and a forced download.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 8 September 2023 · last reported 4 March 2024
What's going wrong
Users report that when a RoboForm trial or license ends, their saved passwords become inaccessible, and the program asks them to download a file to keep using them.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.