Password import fails from Firefox, CSV and JSON files
Passwords cannot be imported from Firefox, Bitwarden, CSV, or JSON files, so users must re-enter them by hand.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 2 December 2019 · last reported 16 May 2025
What's going wrong
Several Firefox users of the Norton Password Manager add-on say they cannot bring their saved passwords in from other tools.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.