Passkeys and security keys freeze the browser
Passkeys, security keys and Touch ID freeze the browser or fail to authenticate after updates to the add-on.
Tier I · Proven The best-established problems.
9 public reports · first reported 22 June 2025 · last reported 26 February 2026
What's going wrong
Several say the problem began with a specific release, that rolling back to an older version fixed it, and that support suggestions did not help.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 9 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.