Passkeys and security keys freeze Firefox
Passkeys, security keys and Touch ID freeze Firefox or fail to authenticate after updates to the add-on.
Tier I · Proven The best-established problems.
9 public reports · first reported 22 June 2025 · last reported 26 February 2026
What's going wrong
Firefox users who sign in with passkeys, hardware security keys or Touch ID report that the LastPass add-on now freezes the browser or returns authentication errors on sites they use.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 9 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.