Paid UPI orders stay unconfirmed after payment
Orders stay unconfirmed after a UPI payment, or the customer is sent back to checkout instead of the thank-you page.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 29 July 2024 · last reported 23 March 2025
What's going wrong
Site owners say that after a customer pays through UPI, the order is not marked as paid and the customer returns to the cart or checkout page.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.