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Paid upgrades never delivered and support silent

Paid premium buyers never receive their license code or download, and support does not answer emails.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 4 October 2021 · last reported 17 July 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners of the paid upgrade of this WordPress plugin report paying but never receiving the product, license code or download.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.