Paid tickets missing orders and emails in WordPress
Customers' PayPal payments go through but no order or confirmation email appears in WordPress.
Tier I · Proven The best-established problems.
7 public reports · first reported 5 March 2022 · last reported 16 September 2026
What's going wrong
Site owners selling event tickets with the Easy PayPal Events & Tickets plugin report that PayPal takes the money, yet the purchase never appears as an order in the WordPress dashboard and the buyer and organiser emails never arrive.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.