Paid orders stay Pending after payment
Paid orders stay in Pending payment instead of moving to Processing or Completed, so customers do not get download or order emails.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 9 May 2018 · last reported 17 August 2026
What's going wrong
Site owners using this gateway report that orders stay in a pending payment state even after the customer's payment has gone through at it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.