Paid support takes days and gives canned answers
Paying customers wait days or weeks for support replies, get canned answers, or are asked to pay for basic help.
Tier I · Proven The best-established problems.
6 public reports · first reported 29 March 2022 · last reported 3 February 2025
What's going wrong
Site owners who bought paid tiers of this membership plugin report that tickets and forum questions often get no reply for days or weeks, and that the replies they do get are generic or do not solve the problem.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.