Paid support goes silent after merchants sign up
Support stops answering tickets, emails, and scheduled calls after merchants pay or install.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 9 January 2025 · last reported 20 October 2025
What's going wrong
Several merchants who bought a paid plan or setup package for this Google shopping feed app say support stopped replying.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.