Paid support emails to developer go unanswered
Paid support requests to the plugin developer go unanswered for weeks or months, leaving stores stuck.
Tier I · Proven The best-established problems.
5 public reports · first reported 14 September 2020 · last reported 24 June 2025
What's going wrong
Multiple site owners who bought this Canada Post shipping plugin, including premium buyers, say their support emails went unanswered for weeks or months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.