Paid plugin support never replies or refunds
Paid support tiers only send automated replies, human answers come late or never, and refund requests go unanswered.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 22 January 2025 · last reported 2 June 2026
What's going wrong
Site owners who bought paid tiers of this ticketing plugin report that support requests get only automated acknowledgements, while human replies arrive late or not at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.