Paid Payrexx orders stay pending or get cancelled
Orders stay pending, unpaid or cancelled even though the customer has already paid through Payrexx.
Tier I · Proven The best-established problems.
6 public reports · first reported 13 January 2021 · last reported 3 February 2025
What's going wrong
Many shop owners report that after a customer pays through Payrexx, the WooCommerce order does not move to a paid or processing status.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.