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Paid orders stuck pending after bank notification

Paid orders stay pending because the payment notification never reaches WooCommerce, often due to redirects, hosting, or languages.

Tier I · Proven The best-established problems.

6 public reports · first reported 27 August 2025 · last reported 22 April 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many site owners using this Redsys gateway for WordPress see customers pay successfully at the bank while the WooCommerce order stays pending, fails, or vanishes into the trash.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.