Paid orders stuck in pending or cancelled
Paid orders stay Pending Payment or flip to Cancelled in WooCommerce even though Instamojo confirms the payment.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 24 July 2017 · last reported 29 December 2023
What's going wrong
Store owners using Instamojo for WooCommerce report that customers have paid, and the gateway shows the payment as credited, yet the WooCommerce order stays at Pending Payment or is marked Cancelled.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.