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Paid orders stuck in pending, no confirmation emails

Paid orders stay in pending or get a wrong status, so WooCommerce never sends confirmation emails.

Tier I · Proven The best-established problems.

5 public reports · first reported 16 September 2024 · last reported 7 November 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners using this WordPress payment gateway report that orders are paid by card yet remain marked as pending payment or land in an unexpected status such as deferred or remittance.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.