Paid orders stay pending or get cancelled
Paid orders stay pending or flip to cancelled because payment callbacks arrive late, are blocked by security software, or never update status.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 4 September 2025 · last reported 7 May 2026
What's going wrong
Several shop owners say customers pay through ifthenpay, the provider confirms the payment, yet WooCommerce still shows the order as awaiting payment or cancelled.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.