Paid orders stay pending in WooCommerce
Paid orders stay pending or show cancelled in WooCommerce even though CoinPayments already shows the payment as received.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 4 October 2017 · last reported 8 April 2025
What's going wrong
Store owners using this WooCommerce crypto gateway report that CoinPayments confirms a payment, yet the matching order never leaves pending payment or appears cancelled or timed out on the store side.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.