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Paid orders cancelled after bank approval

Paid bank orders are cancelled or stuck pending because the shop never receives the payment confirmation.

Tier I · Proven The best-established problems.

6 public reports · first reported 11 November 2025 · last reported 28 August 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Several shops using this Piraeus gateway report that customers pay successfully and the bank confirms the payment, yet the WooCommerce order is cancelled or left pending.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.