Paid-only VPN add-on with no free trial
The add-on is only usable with a paid subscription, with no free tier or trial, and users feel misled before they can test it.
Tier II · Emerging Problems that are still building up.
25 public reports · first reported 16 January 2021 · last reported 4 August 2024
What's going wrong
A large group of Firefox users report that the ExpressVPN add-on cannot be used without a paid plan.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 25 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.