Paid Getnet orders stuck pending, no admin alert
Paid Getnet orders stay pending payment or show as cancelled, with no admin email and no stock reduction.
Tier II · Emerging Problems that are still building up.
6 public reports · first reported 28 April 2023 · last reported 24 July 2024
What's going wrong
Store owners report that orders paid through the Getnet Argentina gateway for WooCommerce remain in pending payment, or are marked cancelled, even though the customer receives Getnet's confirmation and the money arrives.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.