Paid Fortis orders missing from WooCommerce
Shoppers are charged but WooCommerce never creates or notifies about the order after a Fortis payment succeeds.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 27 August 2025 · last reported 15 October 2026
What's going wrong
Site owners using Fortis for WooCommerce report that a customer's card is charged successfully through the Fortis gateway, yet no order appears in the WooCommerce admin and no confirmation or admin notification is sent.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.