Paid eWay orders stay pending or get cancelled
Orders stay pending payment or get cancelled even though eWay has already taken the payment.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 1 February 2024 · last reported 28 October 2024
What's going wrong
Stores using this eWay gateway report that some orders show pending payment in WooCommerce even though the payment processor has taken the money.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.