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Paid crypto orders stay pending for hours

Crypto orders stay pending or on hold long after the customer has paid, sometimes for hours or until cancelled.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 18 October 2024 · last reported 1 July 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several merchants report that WooCommerce orders paid in crypto stay in a pending state even though the customer's wallet shows the transfer as sent and the merchant has received it.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.