Paid CCBill orders stay Pending after payment
Paid CCBill orders stay in Pending payment instead of moving to Processing or Completed, so customers do not get download or order emails.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 9 May 2018 · last reported 17 August 2026
What's going wrong
Site owners using this CCBill gateway report that orders stay in a pending payment state even after the customer's payment has gone through at CCBill.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.