Paid buyers get no support replies
Paid customers get no reply from the plugin author's support email or contact form.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 16 August 2021 · last reported 23 July 2025
What's going wrong
Site owners who paid for this form plugin and its add-ons say emails and contact-form messages to the vendor go unanswered for weeks or months.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.