Paid buyers get no support and stalled refunds
Paid customers get no reply from support, and refund requests stall while the product stays broken.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 9 March 2023 · last reported 19 May 2026
What's going wrong
Several paying customers of the premium social login plugin say their support emails went unanswered for days or were met with generic copied replies.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.