Paid articles never delivered; refunds stall
Paid digital articles are never delivered, and buyers must fight for refunds through PayPal disputes.
Tier I · Proven The best-established problems.
5 public reports · first reported 26 February 2019 · last reported 21 November 2025
What's going wrong
Hosting companies who buy this WHMCS knowledgebase add-on report that after paying, the article files never arrive, sometimes for weeks.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.