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Packeta 2.3 update breaks labels and packet IDs

Packeta 2.3.0 and 2.3.1 updates stop saving packet IDs, break label creation and block exports of older orders.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 2 July 2026 · last reported 7 July 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

After updating to version 2.3.0 or 2.3.1, several shops report that Packeta packet IDs stop being saved on orders, so tracking and label printing disappear and a retry can create duplicate shipments.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.