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Outlook.com and Hotmail checks stop

Hotmail and Outlook.com accounts stop checking for new mail, and the add-on gives no warning.

Tier II · Emerging Problems that are still building up.

12 public reports · first reported 21 April 2017 · last reported 15 November 2023

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Many Firefox users with Outlook.com or Hotmail accounts report that the X-notifier add-on stops checking mail, often after an update, and that the failure is not announced.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 12 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.