Orders stay pending after successful payment
Order stays on pending payment after a successful Monobank payment, so orders are not processed.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 24 March 2023 · last reported 23 October 2025
What's going wrong
Site owners running this WooCommerce Monobank gateway report that after a customer pays successfully, the order status does not move from pending payment to a paid state.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.