Order status not updated after shipping
Order status does not change by itself when tracking is saved or delivery is confirmed, so staff must move orders to Shipped or Completed by hand.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 25 January 2022 · last reported 8 February 2025
What's going wrong
Merchants report that saving a tracking number leaves the order in Processing, and they then have to change it to Completed by hand.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.