Order shortcodes show blank on thank-you page
Order-data shortcodes like order_information display blank output on the custom thank-you page.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 29 March 2020 · last reported 24 September 2025
What's going wrong
Site owners who add the plugin's order shortcodes to a custom thank-you page report that some shortcodes display nothing at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.