Order cancel and cron jobs crash the site
Cancelling an order or running the subscription cron job crashes the site with a fatal error about a missing method.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 25 February 2025 · last reported 16 February 2026
What's going wrong
Store owners report that changing a completed order to cancelled brings WordPress down with a fatal error, because a hook points to a method the plugin never defines.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.