Old external mailboxes stay linked and cannot be removed
External mailboxes pulled into a provider account cannot be removed from it, and mail keeps landing in the old account.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 17 July 2020 · last reported 4 June 2024
What's going wrong
People who collect mail from other providers through a retrieval feature cannot delete those external accounts once they no longer use them, because the settings list only the provider's own accounts.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.