← Problems

Old 1Password 7 extension users lost support

Users of the older 1Password 7 extension lost support and were pushed to a paid subscription, which then broke their setup.

Tier I · Proven The best-established problems.

6 public reports · first reported 3 May 2023 · last reported 3 March 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users who bought a standalone license for the older 1Password 7 extension say it was abandoned and then stopped working when auto-updates moved them to the subscription version.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.