No way to cancel subscription or stop renewal charges
Buyers cannot cancel a subscription or stop renewal charges, and charges continue even after support ignores their requests.
Tier I · Proven The best-established problems.
7 public reports · first reported 18 April 2024 · last reported 14 January 2026
What's going wrong
Site owners who bought paid or subscription versions of this WordPress plugin report that the vendor offers no working way to cancel, end renewals, or remove stored payment details.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.